Bitzan Auto Glass LLC Effective Date: August 1, 2026
Bitzan Auto Glass LLC (“Bitzan Auto Glass,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information.
Information We Collect
When you contact us by phone, text message, email, or through our website to request a quote or schedule mobile auto glass repair or replacement service, we may collect:
- Your name
- Phone number
- Email address
- Service address
- Vehicle make, model, and glass damage details
How We Use Your Information
We use the information you provide to:
- Prepare and provide service quotes
- Schedule and confirm mobile service appointments
- Notify you when our technician is en route or arriving
- Follow up regarding completed service or to request feedback (such as a Google review)
- Respond to questions or reschedule requests
Text Messaging (SMS) Privacy
If you provide your phone number and agree to receive text messages from us, we use that number only to communicate with you directly about your own service request — for example, appointment confirmations, arrival updates, quotes, and rescheduling.
We do not sell, rent, or share your phone number or other personal information with third parties or affiliates for marketing or lead-generation purposes. Your information is used solely to provide service to you.
You may opt out of text messages at any time by replying STOP to any message. Reply HELP for assistance. Message and data rates may apply; message frequency varies based on your active service requests.
Data Sharing
We do not sell or share your personal information, including your phone number, name, or address, with third parties or affiliates for marketing or advertising purposes. We may share information with service providers who help us operate our business (such as scheduling or payment processing tools), solely to the extent necessary to provide our services to you.
Data Security
We take reasonable measures to protect the personal information you provide from unauthorized access, use, or disclosure.
Your Choices
You may:
- Opt out of text messages at any time by replying STOP
- Request that we delete your contact information by emailing us at the address below
Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us:
Bitzan Auto Glass LLC Email: tony@bitzanautoglass.com Website: bitzanautoglass.com
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.